The Australia Post Digital Mailbox (APDM) is a new online personal management product that enables customers to receive communications, pay bills and store important documents online.

Candidates

35

Shortlisted

5

Presented

3

Following a brief with the General Manager, MitchelLake Executive was appointed to define and deliver a global search for APDM.

Extensive research was used to consult APDM on the global talent available for a role that would define the customer and consumer experience for its digital mail box. A B2C and B2B product. The research was conducted across the globe with the best customer and consumer product leads identified in Europe.